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FAQ's

Q - What Time is Check-in and Check-Out?
A: Check-in is at 4:00 p.m. and Check-out is at 11:00 a.m. Guests must be 21 or older to make a reservation.

Q - Is The Hotel Pet Friendly?
A: The North Conway Grand Hotel does not allow pets.

Q - How Much Is Parking At The Hotel?
A: Parking is complimentary for hotel guests.

Q: Are There Coffee Makers / Micro Fridge In The Guest Rooms?
A: All guest rooms are equipped with coffee makers and micro fridges.

Q - How Much Is The Breakfast Buffet At The Hotel?
A: Our breakfast buffet pricing is subject to change. Please check with the hotel for the most up-to-date pricing. Average costs per person are:

*Adults: $15.95
*Children (Ages 3-9) $7.9
*Children Under 2 - Free.
Taxes and gratuities are additional.

Q - How Many Floors Does The Hotel Have?  Is There An Elevator?
A: The hotel has 4 floors and there is an elevator.

Q - What Are The Hours Of The Fitness Center?
A: We have a 24-hour fitness center for our guests use only.

Q - Do You Offer High-Speed Internet Access?
A: We offer Wi-Fi internet throughout the entire hotel.

Q. What Are The Hours Of The Business Center?
A: We have a 24-hour business center for our guests use only.

Q. What Is Our Cancellation Policy?
A: You must cancel 72 hours prior to arrival to avoid a cancellation penalty of one night's room and tax.

Q. What Are The Hours Of The Pools / Hot Tub?
A: The Pools / Hot Tub hours are :

 

*Indoor Pool/Hot Tub :
-Open 7am - 10pm. 10pm - 11pm - Adult Swim Only.
*Outdoor Pool /Jacuzzi:
-Open 4pm - 10pm Sunday through Thursday (Winter)
-Open 12pm - 10pm Saturday & Sunday (Winter)
-Open 12pm - 10pm (Summer)

Traveler's Tips

Q: What's there to do in North Conway in the summer?
A: Some unique things to do in North Conway during the summer months include a visit to Story Land, Santa's Village, the Conway Scenic Railroad or Echo Lake State Park. Travelers can also go kayaking or tubing down the Saco River or hiking on Mt. Washington.

Q: What's there to do in North Conway in the winter?
A: Cranmore Mountain offers skiing and snowboarding. Travelers can also go ice skating at Shoulder Park or get wet at the Kahuna Laguna Indoor Water Park, which keeps the water at a nice 84 degrees year-round.

Q: Where are the best places to shop in New Hampshire?
A: North Conway offers some of the best shopping in New Hampshire, with Settlers Green Outlet Village, Settler's Crossing, and other charming shops including Zeb's General Store, which offers unique souvenirs.

Q: What's the best food in New Hampshire?
A: New Hampshire is known for its fresh seafood, including some of the best lobster rolls in New England, as well as other dishes like fried lake bass, steamers, its locally sourced apples and maple sundaes.

Q: What is New Hampshire known for?
A: New Hampshire has roots in mining granite, sand, and gravel, but today is known for its natural beauty, including the White Mountains, Mount Jefferson, and Mount Adams.

 
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